Resolved -
The incident has been resolved. The issue was caused by one of our database endpoints failing at the DNS level within AWS. A resolution was put in place by replacing the faulty endpoint.
Mar 28, 13:33 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 28, 13:01 EDT
Identified -
The issue has been identified and a fix is being implemented.
Mar 28, 12:45 EDT
Investigating -
We are currently investigating this issue.
Mar 28, 08:30 EDT